Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you’ll receive a confirmation email with tracking information when available.
Estimated Delivery Times
Estimated shipping times after processing:
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United States: 5–12 business days
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Canada: 7–15 business days
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Europe: 7–18 business days
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Australia & New Zealand: 7–18 business days
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Other International Destinations: 10–20 business days
Please note that these are estimates. Delivery may occasionally take longer due to customs, carrier delays, holidays, weather, or other circumstances outside our control.
Tracking Your Order
When tracking information is available, it will be sent to the email address used at checkout. Please allow a few days for tracking updates to appear after your order ships.
Multiple Packages
If your order contains multiple products, they may be shipped separately depending on supplier availability and warehouse location. You may receive more than one package and tracking number for the same order.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package appears to be significantly delayed or lost, please contact us with your order number so we can assist you in checking its status.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. Any applicable fees are the responsibility of the customer.
Questions About Your Order?
If you have any questions about shipping or your order, please contact us through our Contact Us page. We’ll be happy to assist you.